{"id":3002,"date":"2022-01-11T15:17:55","date_gmt":"2022-01-11T15:17:55","guid":{"rendered":"https:\/\/www.fossari.it\/?page_id=3002"},"modified":"2022-05-10T11:18:43","modified_gmt":"2022-05-10T11:18:43","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.fossari.it\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<h2>How Require a Return<\/h2>\n<div><b>If you want to return goods, you should inform fossari.it in a written way.<\/b> To accelerate the procedures, we suggest to fill in the form of the return goods request and to send it to <a href=\"mailto:info@fair-store.com\">info@fair-store.com <\/a>. After been received it, fossari.it will consider it and will send an answer with the instructions about the ways to execute the withdrawal. If fair-store.it and fair-store.com don\u2019t authorize it in a written form, no withdrawal will be done. <\/div>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"\/wp-content\/uploads\/modulo-reso-FOSSARI-en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Goods return note<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/etichetta-reso.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Label reporting the address to print or to glue on the package to return.<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>QUALITIES REQUIRED TO OBTAIN A SUBSTITUTION AND A REFUND<\/h2>\n<p><b>All products returned will be substantially intact and in a normal state of preservation,the same that you buy equal to the new one ready to be resold.<\/b> They must all have original seals, labels, boxes or packaging. If not, the product will be considered \u201cused\/secondhand\u201d and it will be sent to the sender with a charge of shipping costs or it will be hold with a penalty that will vary from 60% to 80% of the sale price depending on the arrival state of the product.\nThe refund will be made after receipt and verification of the integrity of the product. In any case, the shipping costs incurred for the purchase will not be returned.<\/p>\n<h2>SHIPPING COSTS FOR RETURNS<\/h2>\n<p>In the box below you will find the rules for the shipping charge for the products returned. If you have doubt, please contact the Customer Service <a href=\"mailto:info@fair-store.com\">info@fair-store.com<\/a> that will verify the price refund and will give all the details.<\/p>\n<table id=\"diritto-reso-table\">\n<thead>\n<tr>\n<th>Return Reason<\/th>\n<th>Costs and Shipping at the expense of<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Product non-compliant<\/td>\n<td>fossari.it<\/td>\n<\/tr>\n<tr>\n<td>Product arrived damaged<\/td>\n<td>fossari.it<\/td>\n<\/tr>\n<tr>\n<td>Product Replacement<br>\n(ex. product ordered in different colour)<\/td>\n<td>Customer<\/td>\n<\/tr>\n<tr>\n<td>Right of withdrawal (15 days)<\/td>\n<td>Customer<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>How Require a Return If you want to return goods, you should inform fossari.it in a written way. To accelerate the procedures, we suggest to fill in the form of the return goods request and to send it to info@fair-store.com . After been received it, fossari.it will consider it and will send an answer with [&#8230;]\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Policy - Fossari<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - Fossari\" \/>\n<meta property=\"og:description\" content=\"How Require a Return If you want to return goods, you should inform fossari.it in a written way. To accelerate the procedures, we suggest to fill in the form of the return goods request and to send it to info@fair-store.com . 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To accelerate the procedures, we suggest to fill in the form of the return goods request and to send it to info@fair-store.com . 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